Safety and official sources
4 answersConfirm whether PandaVPN is safe to use and where to download it securely.
Q Is PandaVPN safe?
Yes. PandaVPN is safe.
PandaVPN supports OpenVPN, WireGuard, and the self-developed PandaVPN Mode. It protects your network connection through encrypted transmission, reducing the risk of data monitoring or leakage.
For privacy protection, PandaVPN uses random digital accounts, does not require excessive personal information during registration, and supports a no-logs policy to minimize user privacy data retention.
PandaVPN also supports payment methods such as Bitcoin and includes an AdBlocker feature to help reduce some ads, pop-ups, and malicious content.
Q Does PandaVPN have other official websites or authorized websites?
PandaVPN currently has only one official website:
Please download or purchase PandaVPN only through the following official channels:
- Official website:
https://pandavpnpro.com/ - Official Google Play page:
https://play.google.com/store/apps/details?id=com.pandavpn.androidproxy - Official Apple App Store page:
https://apps.apple.com/app/id1450910298
Please do not download or purchase PandaVPN from other websites. Unofficial channels may provide counterfeit software, which may cause service failure, privacy leakage, or funds loss.
If you find a suspected counterfeit website or app, or are not sure whether a channel is official, please contact us through customer support email for confirmation:
Q How do I avoid downloading a fake PandaVPN?
Please download only from the official PandaVPN website, official app stores, or the official GitHub repository. Do not install third-party APKs, cracked versions, cloud-drive installer packages, or versions from unknown websites.
Q How do I protect my PandaVPN account security?
Please use a secure password and do not share your account information with others. We recommend linking an email address you use regularly, and signing in only through the official app or official website. Do not enter your PandaVPN login information on third-party websites.
VPN permissions and privacy
3 answersUnderstand why PandaVPN needs VPN permissions and how IP or DNS protection works.
Q Why does PandaVPN request VPN permissions?
PandaVPN needs VPN permission to establish a secure connection on your device and protect network traffic. This is a normal permission prompt on systems such as iOS, Android, Windows, and macOS.
After you grant VPN permission, PandaVPN can create a VPN configuration, connect to the server, and protect your network traffic through PandaVPN.
Please note:
- Only grant VPN permission to the official PandaVPN app.
- Do not grant VPN permission to third-party apps from unknown sources.
- If you are not sure whether the current app is the official version, download it again from the PandaVPN official website or an official app store.
This permission is required for a VPN app to work properly. It does not mean PandaVPN can read your passwords, verification codes, or bank card information.
Q Will PandaVPN change my real IP address?
After a successful connection, websites and apps will usually see the IP address of the PandaVPN server instead of your real IP address. You can use an IP lookup website to confirm the IP and region currently being shown.
Q What should I check if DNS is still leaking?
First, confirm that PandaVPN is connected successfully, then try switching servers or protocols. You can also restart the app and device, and check whether the system, browser, or other apps are using custom DNS settings.
Privacy features
2 answersLearn about privacy-related features such as AdBlocker, account protection, and private browsing limits.
Q How do I use the AdBlocker feature? What can it block?
The PandaVPN Android and iOS clients support the AdBlocker feature.
You can enable AdBlocker in the client settings. After enabling it, connect to any server in a supported mode to filter some ads.
AdBlocker is mainly used to filter some website ads, pop-up ads, banner ads, and some in-app ads.
Please note:
Ad filtering results may vary depending on the website, app, region, and ad loading method. It cannot guarantee that all ads will be blocked.
Q Can incognito browsing replace a VPN?
No. Incognito browsing mainly prevents browsing history from being saved on this device. It does not hide your real IP address or encrypt the device’s network connection. A VPN can help encrypt network traffic and change the IP address shown externally.